Terms of service

Welcome to ProVisGear. These Terms of Service govern your use of the ProVisGear website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms.

ProVisGear is operated by ECOMGUIDE LLC, a U.S. limited liability company.

SECTION 1 — ONLINE STORE TERMS

By using our website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide is accurate and complete.

You may not use our website or services for any unlawful purpose or in violation of applicable laws and regulations.

We reserve the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including in cases of suspected fraud, unauthorized activity, pricing errors, or other violations of these Terms.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, and modify or discontinue products at any time without prior notice.

Product availability may change without notice.

SECTION 3 — CUSTOMIZED PRODUCTS

Certain ProVisGear products may allow customers to submit logos, text, images, or other customization information.

You are responsible for ensuring that the information and files you submit are accurate and that you have the necessary rights or authorization to use them.

By submitting customization materials, you confirm that you have the right to use those materials and that your submission does not knowingly violate applicable laws or the rights of another person or business.

We may decline customization requests that contain unlawful, infringing, misleading, or otherwise inappropriate content.

Customized products may require additional processing or production time.

SECTION 4 — ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order is not necessarily accepted until it has been processed for fulfillment.

We reserve the right to cancel or limit an order when necessary, including because of product availability, pricing or listing errors, payment issues, suspected fraudulent activity, or other legitimate business reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

SECTION 5 — PRICES AND PAYMENT

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Applicable taxes and shipping charges may be calculated at checkout.

You agree to provide accurate billing, payment, and contact information when placing an order.

Payment must be successfully authorized before an order can be processed.

SECTION 6 — SHIPPING AND DELIVERY

ProVisGear currently ships to customers within the United States.

Standard shipping is $8.00 for orders under $100 and free for orders of $100 or more.

Estimated standard delivery time is 5–10 business days.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Additional processing time may apply to customized products.

For complete information, please review our Shipping Policy.

SECTION 7 — RETURNS AND REFUNDS

Returns and refunds are handled according to our Refund Policy.

Customers should review the applicable return requirements before sending an item back.

Customized products may be subject to different return or refund conditions where permitted by applicable law.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.

SECTION 8 — INTELLECTUAL PROPERTY

All content available on the ProVisGear website, including text, graphics, logos, product images, designs, page layouts, and other materials, is owned by or licensed to ProVisGear or its applicable content providers unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.

SECTION 9 — THIRD-PARTY SERVICES

Our website may use third-party services or technologies to provide payment processing, shipping, analytics, communications, website functionality, or other services.

Third-party services may be subject to their own terms and policies.

We are not responsible for the independent policies or practices of third-party service providers.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is handled.

SECTION 11 — PROHIBITED USES

You may not use our website:

For any unlawful or fraudulent purpose.
To violate applicable laws or regulations.
To infringe intellectual property or other rights.
To interfere with the security or operation of the website.
To attempt unauthorized access to systems or accounts.
To transmit malicious code or harmful software.
To collect information from other users without authorization.
To engage in activity that could damage or disrupt our website or services.

SECTION 12 — DISCLAIMER

We strive to keep our website and product information accurate and available, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

To the extent permitted by applicable law, the website and its content are provided subject to these Terms and applicable legal requirements.

Nothing in these Terms excludes or limits rights or protections that cannot legally be excluded or limited.

SECTION 13 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, ProVisGear and ECOMGUIDE LLC will not be responsible for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Our liability will be limited to the extent permitted under applicable law.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your violation of these Terms, misuse of the website, or infringement of another party's rights.

SECTION 15 — CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 16 — GOVERNING LAW

These Terms are governed by the applicable laws of the United States and the state applicable to ECOMGUIDE LLC, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

SECTION 17 — CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

ProVisGear
Operated by ECOMGUIDE LLC
1431 Euclid Ave
Bowling Green, KY 42103
United States

Email: support@provisgear.com
Phone: +1 (985) 600-4915